The problem revolves around the fact that the meeting invite is sent from HubSpot to invitees solely as a link, without including essential details like the Meeting ID, Passcode, and other pertinent information that typically accompanies invitations sent directly through Microsoft Teams.
I've attached an image for reference to illustrate the disparity between the HubSpot-scheduled meeting invite and a standard Microsoft Teams invitation.
This format needs to match, as if the calendar invite was sent directly from Teams
Agree that the formatting should be improved for Microsoft Teams meeting invitations - the formatting for a Zoom invite is more presentable and should be consistent regardless of the platform used to schedule.
Google Meet is a simple link, even it looks better than the Microsoft Teams version.
We are unable to see our MS Teams audio conference bridge phone number, and meeting code in the Hubspot born meetings. This prevents customers from joining via PSTN which is big for enterprise or high security profile customers that can't create a Teams account or install Teams. The only work around is to create the meeting from Outlook with the Hubspot Sales add-in and associate the meeting with the proper records and then go into Hubspot and update the Meeting Type and any other meta that needs to go into Hubspot. Why not just grab the entire meeting block instead of just the meeting url.. or give an option?
Our team has the same issue. Now our team has extra work to get the guests the Meeting ID, Passcode, and Dial in information for the Microsoft Teams meetings. While we wait for Hubspot to prioritize this, does anyone have any good workarounds?
