GDPR Deadline (25th May 2018)

With the deadline approaching, HubSpot has released new features and a playbook to make it easier for you and your team to comply. Please note that while these features live in HubSpot, your legal team is best placed to give you compliance advice for your specific situation.

Messages Tool: Closed Chat Notification

We are looking to move over to the Messages Tool but one feature that I currently don't have is not knowing when a chat has been closed on either side of the conversation.

 

It would be nice to notify both sides when either party closes/ends the chat. 

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