Message Widget and availability

RV

Currently, we have two people responding to messages in our company. In doing so it shows both people widgets at once.  Is there a way to only display one person at a time?  Is there also a way to set company hours for individual people? I come in an hour earlier than my counterpart and leave an hour earlier as well.  I seem to be the one getting the messages after I leave for the night while she is here and could be responding. 

HubSpot updates
Re: Message Widget and availability - changed to: Delivered
Jul 9, 2018

Hey @RV! What you're requesting can be accomplished with the Send From setting in targeted message settings. And it sounds like you might just be forgetting to toggle on Away Mode before you leave for the day. I'd recommend reaching out to our Support team if you have more questions about this!

1 Reply
Status updated to: Delivered
hroberts
HubSpot Product Team

Hey @RV! What you're requesting can be accomplished with the Send From setting in targeted message settings. And it sounds like you might just be forgetting to toggle on Away Mode before you leave for the day. I'd recommend reaching out to our Support team if you have more questions about this!