Merging in Salesforce = Merging in Hubspot


In our setup, when someone fills out a form (and other activities) and the system doesn't recognise the email it creates a Contact in Hubspot. That Contact is then synched with Salesforce and a Lead is created in Salesforce as a campaign member.


We then have a guy that validates the lead and if it is a duplicate he merges it in Salesforce.


Unfortunately the same thing doesn't happen in Hubspot, where the newly created contact just looses its synch and a synch error occurs.


Can't it be setup so a merge in Salesforce = a merge in Hubspot?

1 Reply
New Contributor

This should be the default behavior!