HubSpot Ideas

ninafpf

Merged tickets: reverse order of ticket names in resulting note

When I merge one ticket with another, I see a message like this: 

"[Ticket name A] was merged with [Ticket name B]."

 

This is counter-intuitive.  [Ticket name A] is the ticket into which I merged [Ticket name B].  If it read, instead, like this:

"[Ticket name B] was merged with [Ticket name A]."

it would be much less confusing.

 

Thank you for considering.