HubSpot Ideas

pokeefe

Merge from Workflows

We often have objects (tickets, companies, contacts) that have duplicates. This most commonly occurs when we have similar voicemails that come in from AirCall. 

 

It would be great to be able to create a workflow to automatically merge objects based on specified criteria.

7 Replies
Jnix284
Thought Leader | Diamond Partner

We had a similar issue with CallTrackingMetrics, definitely need some automation with app integration criteria.

FlywheelKinetic
Contributor | Elite Partner

Could definitely use this on Contacts coming through due to imperfect imports - alleviate the thousands of duplicates we see a month.

JHill26
Member

I want companies to be automatically merged if they have the same domain and their lifeycle stage is blank.

DBrewington
Member

Love this idea and would benefit from it.

JDutton
Participant

I agree this would be great. This/ way we could set up our own rules for it, and also process landing page submissions before before assiging other steps to them. 

jgillan
Member

Yes this is crucial and would be extremely handy. 

NGilkes
Member

This would make life so much easier!