HubSpot Ideas

KarolinaOlczak

Median as an option for statistics

Hello 🙂

 

I use a lot of average options for statistics, but in our case, they are largely skewed due to accidental situations.

 

It would be great to be able to choose the median time to reply, the median time to close etc instead of average - it would help us to eliminate one-time situations affecting the vision of daily results. 

HubSpot Updates
Delivered
February 02, 2024 12:18 PM

Hi Everyone!

 

I'm excited to share the news that when customizing or creating a report in the Single object builder or the Custom report builder, you will now find Median as an aggregation option for any number or date field type! Median can showcase the true middle and provide a more accurate representation of data distribution, without being adversely influenced by extreme values.

 

CRB Median.pngSORB Median.png

As always, thank you all for continuing to lend your voice and providing our product teams feedback on the features that are most important to you!

 

Best,

Kit

39 Replies
EPhillips1
Member

Throwing in a +1 for this. Exporting everything to Excel or Sheets just to find a median instead of an average is getting tiring!

IAmago
Member

Several ticket properties like time to close are inherently non-normally so computing an average for them is not ideal and can even be misleading and having to export the data just to calculate a simple measure like the median is such a pain. I hope this can be added soon!

Justin_Anderson
Participant

@IAmago yeah, "time to close" is a GREAT example of a stat that would be all over the place. And definitely requires "MEDIAN" to see it in-HubSpot in a useful way.

NomDeGear
Member

+1 to this +1 "Throwing in a +1 for this. Exporting everything to Excel or Sheets just to find a median instead of an average is getting tiring"

KBoguszewska
Member

Same as Craig, we've always used Median so the switch over the hubspot skews our data

MrBean
Top Contributor

Essential.

 

"Weak Sauce"

AidanS
Member

Very surprised that Hubspot does not already have this; so critical to help elminate outliers from analysis

JHarris16
Member

It's crazy that this has not yet been implemented. Really need to see Median as an option

RezdyLR
Member

Is there some way to know if this is on a roadmap for implementation? And an idea of an ETA
This is constantly coming up as a limiation of our reports and resulting in lots of manual checks.

EPieper
Member

Agree! We would highly appreciate that as an option

JOpie
Top Contributor

Average is so...where do I begin. Assumption of a standard distribution for one, which I think is rare in the real business world where deals are allowed to languish in the forlorn hope that they can one day be closed, where prices can vary enormously (at least in our business), average just doesn't cut it.

 

So yes, please add the median! Then the outliers don't distort the data and help lead to false conclusions...

MrBean
Top Contributor
Pretty good article here on median, for those unsure what we're talking
about:
https://www.clinfo.eu/mean-median/
SWare
Member

The Median is the message. 

TH7
Contributor

Seeing medians in standard reports but not custom...

 

When will custom reports have them??

asdfasedrftg
Member

We highly support this. For us the averages are skewed due to some outlier tickets that need a long time to be resolved.

FdelaFuente
Member

Smashing that like button for this... MEDIANS PLEASE

kit-lyman
HubSpot Product Team

Hi Everyone!

 

I'm excited to share the news that when customizing or creating a report in the Single object builder or the Custom report builder, you will now find Median as an aggregation option for any number or date field type! Median can showcase the true middle and provide a more accurate representation of data distribution, without being adversely influenced by extreme values.

 

CRB Median.pngSORB Median.png

As always, thank you all for continuing to lend your voice and providing our product teams feedback on the features that are most important to you!

 

Best,

Kit

Justin_Anderson
Participant

Hi Kit,

 

Fantastic news! Thank you! Can't wait to put this to use!!

SWare
Member

Great news! Thanks for adding Medians to the available options in the report builder.