I use a lot of average options for statistics, but in our case, they are largely skewed due to accidental situations.
It would be great to be able to choose the median time to reply, the median time to close etc instead of average - it would help us to eliminate one-time situations affecting the vision of daily results.
I'm excited to share the news that when customizing or creating a report in the Single object builder or the Custom report builder, you will now find Medianas an aggregation option for any number or date field type! Median can showcase the true middle and provide a more accurate representation of data distribution, without being adversely influenced by extreme values.
As always, thank you all for continuing to lend your voice and providing our product teams feedback on the features that are most important to you!
Several ticket properties like time to close are inherently non-normally so computing an average for them is not ideal and can even be misleading and having to export the data just to calculate a simple measure like the median is such a pain. I hope this can be added soon!
@IAmago yeah, "time to close" is a GREAT example of a stat that would be all over the place. And definitely requires "MEDIAN" to see it in-HubSpot in a useful way.
Is there some way to know if this is on a roadmap for implementation? And an idea of an ETA This is constantly coming up as a limiation of our reports and resulting in lots of manual checks.
Average is so...where do I begin. Assumption of a standard distribution for one, which I think is rare in the real business world where deals are allowed to languish in the forlorn hope that they can one day be closed, where prices can vary enormously (at least in our business), average just doesn't cut it.
So yes, please add the median! Then the outliers don't distort the data and help lead to false conclusions...
I'm excited to share the news that when customizing or creating a report in the Single object builder or the Custom report builder, you will now find Medianas an aggregation option for any number or date field type! Median can showcase the true middle and provide a more accurate representation of data distribution, without being adversely influenced by extreme values.
As always, thank you all for continuing to lend your voice and providing our product teams feedback on the features that are most important to you!