Median as an option for statistics

Hello Smiley Happy


I use a lot of average options for statistics, but in our case, they are largely skewed due to accidental situations.


It would be great to be able to choose the median time to reply, the median time to close etc instead of average - it would help us to eliminate one-time situations affecting the vision of daily results. 

HubSpot updates
2 Replies
Occasional Contributor

Same! My company has been using Median First Reply Time for 5 years and switched to HubSpot last week. It'd be great to continue reporting on our First Reply Time metric the way we always have!

New Contributor

Same here,


I work for and work exclusively with ecommerce clients. When we're dealing with groups of 1000+ contacts and trying to analyze segments, there can be high and low data values that really skew the Average.


In Excel I always do my analysis based on Median, but if HubSpot can add this option for reporting statistics then that allows me to give the clients more value within HubSpot without having to do an external Excel report.


-Justin Anderson

Ecommerce Data Analyst