HubSpot Ideas

joedredd

Marking an email as spam in the Sales inbox should also delete any created new contact

I'd like to see when marking an email as spam in the inbox an option for the relative contact to also be easily deleted.

We get a few unsolicited junk emails from people trying to sell us things which create an associated contact. The workflow needs to be easier to both mark as spam and delete the associated contacts in one action. As it is I need to remember the name, mark as junk in the inbox, find the contact name, then delete them.

 

Thanks, Pete

2 Replies
joedredd
Participant

I see there's an option to "Block" then "Block and Delete Contact" appears. Was that always there? I don't recall it.

Seems to do the trick.

marketeer408
Member

I see the 'block' option, but it seems pretty obvious that there is no ongoing interest in maintaining the contact (or contact's company, if there is no other contact associated with that company) if an item is marked "spam".