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Marketing Email Reply Logging

Please allow automatic logging of replies to marketing emails. 

 

I am sending an auto-responder (from my personal email address which is connected with Hubspot) when someone fills in our form. I would like their replies to show up in Hubspot as normal email activity.

 

This feature is important for business/market development work. 

The goal is to make the workflow more efficient - I now have to manually search in my email inbox if that person has replied. 

 

 

3 Replies
DevinRZC_DM
Occasional Contributor

Absolutely would love this. We occasionally send out broadcasts from reps and would really like to be able to attribute and be able to report on the replies that each rep receives. 

cgibbons
New Contributor

This is important with emails sent from workflows too. If the contact replies to an email and is engaging directly with a sales rep, we want the workflow to stop sending to them. 

StephanieB
Occasional Contributor

PLEASE make this a thing! It should be a given since my emails are logged and tracked but for some reason, replies in Gmail to marketing emails sent from my email address don't get logged.