Manually push workflow action

Sometimes we have to turn off WFs (i.e. customer care WFs during the holidays) or switch from an old WF to a new update one, but active contacts that are waiting for in the delay can be an issue if you don't want they lose the next action.

 

So, It'd be useful to have a feature that allows users to manually push contacts into the next action.

 

You can imagine that this way we could push the contacts into the next action and then turn off the WF without losing actions.

Best,
Leo

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