HubSpot Ideas


Manually deduplicate should include Teams partitioning

Currently, only users with "Edit access to Everything" for Contacts and Companies can deduplicate contacts and companies in their account using the duplicate management tool.


This renders the tool mostly useless when your database is partitioned by HubSpot Teams. It means that "Edit access to Everything" users would have to know everything about the contacts and companies within every team's database in order to make the right decisions on what merges and how it merges. Therefore, the users on individual Teams (with Object access set to "Team Only") should 100% be able to deduplicate their owned records!


I recognize that many times duplicates cross teams — but in this case wouldn't you simply indicate before the dedupe is conducted that other Teams duplicates (records that match) will not be included in the search?