HubSpot Ideas

samara1

Mandatory fields on imports

It would be great if we could choose which fields are mandatory for importing contacts (initially), in addition to those that are already pre-defined in Hubspot.

HubSpot Updates
August 14, 2023 02:22 PM

Thanks for clarifying and explaining your usecase @LMarsden! That makes sense! I was curious about the Contacts creator because I wanted to know if the preference is @JHannus's preference is for the property requirements to apply to import as well? In your situation, would you want region to mandatory for both the contacts creator and in import?

 

We've heard some folks view import as a way to get data into HubSpot that is not constrained by the same requirements as the Contacts creator, so we want to make sure we are supporting those needs as well.

August 14, 2023 07:42 AM

Hi @JHannus , Shiva here from the Import/Export team. Could you share a bit more context about why this would help? Do you have mandatory fields defined in the Contacts creator (i.e. Settings -> Objects -> Contacts -> Customize the 'Create contact' form)? 

41 Replies
JHannus
Member

Yes, we need this! The amount of bad contacts would decrease massively!

shivamuthiah
HubSpot Product Team

Hi @JHannus , Shiva here from the Import/Export team. Could you share a bit more context about why this would help? Do you have mandatory fields defined in the Contacts creator (i.e. Settings -> Objects -> Contacts -> Customize the 'Create contact' form)? 

LMarsden
Member

@shivamuthiah it's not for individual contact creation but for importing that it would be useful. In our instance, we have 2 regions we serve and all of our workflows hinge off of the region selected. When contacts are imported without the region, sometimes we have issues with who is assigned & who starts getting emails (add in GDPR too and it's an issue). 

shivamuthiah
HubSpot Product Team

Thanks for clarifying and explaining your usecase @LMarsden! That makes sense! I was curious about the Contacts creator because I wanted to know if the preference is @JHannus's preference is for the property requirements to apply to import as well? In your situation, would you want region to mandatory for both the contacts creator and in import?

 

We've heard some folks view import as a way to get data into HubSpot that is not constrained by the same requirements as the Contacts creator, so we want to make sure we are supporting those needs as well.

LMarsden
Member

@shivamuthiah yes exactly, I need it added to importing. We already have this field and a few others added to the contacts creator. As the admin, I can tell people it's required to select these fields when importing new contacts in bulk, but it would be FAR more helpful to data quality to make them mandatory in importing!

AMuresan
Member

this should be a must to maintain some semblance of data quality otherwise user error can just cause a lot of unnecessary hassle.

DonelleLL
Participant

Please tell me this rising to the top of the department's list.  As an Enterprise super admin with just the bare bones of our B2B brands in our ecosystem, we need this. I should be able to dictate our corporate standards for good data.

DBAKER4
Member

+1 for this feature

MarisLazda
Member

Hey there. This idea is essential. Considering data quality, no system permits importing a complete "trash list" and then spending hours cleaning it up. Mandatory fields lose their significance when users import files, which is why this feature is indispensable.
For every company, there's the choice to establish mandatory fields; the bare minimum includes email, type, name, and surname. If the admin designates certain fields as mandatory, users uploading files must adhere to these requirements and create files accordingly.

finn
Top Contributor

On the 4th year since the "idea" was submitted. It should really basic functionality in any CRM or company system. Yet it is "idea submitted" in 2024!

 

What do we need to say or do to get Hubspot to do something about these really basic requirements??

JBach8
Member

This is a really basic but crucial functionality. It would be really great to get this implemented!

finn
Top Contributor

@shivamuthiah 

Is there any news on this item? Not being able to control what gets imported creates a LOT of bad data, or data not up to quality requirements.

 

As the others posters have noted, some basic restrictions, optionally set by the superadmin, would go a long way. "Idea submitted" status after 4 years and 117 upvotes on something as crucial as this is quite frankly disappointing.

ABird1
Member

Yes please! We so need this! My sales team continue to bulk import contacts without the fields we would usually require as part of the Create Contact and Create Company forms. I am dealing with so much data that is incomplete, missing the fields we need for compliance purposes and for campaign purposes.

JessieS
HubSpot Moderator

+1 for a customer

finn
Top Contributor

Now entereing the 5th of "idea submitted" for something this both critical and basic.

04402
Contributor

+1 for this. So frustrating when teams import without email addresses causing duplicate entries. 

lindahl
Contributor | Diamond Partner

+1 for this. We have some required fields that causing duplicates without enforcing it.

LLynam
Participant

+1 for this

paulschmidt
Contributor | Elite Partner

This would be a useful feature to enforce people include certain properties when importing contacts. A common use case is making sure that when the marketer goes to a trade show that they include lead source = events and lead source detail = trade show name. Ideally I could enforce that users have to fill out these two properties when adding in new contacts to the database. 

BW3
Member

+1 for this feature

 

Additionally, it would be sensible to enforce this for all Contact creation methods e.g. when a user sends a tracked and logged email to a prospect and a Contact is created automatically