As a CRM user, I need to ensure my prospects and contacts from different countries are shown properties in their own language when filling up a form.
This is especially true for drop down properties.
I don't want to create a property for each language as it will mess up with reporting.
So concretely, say a property is "Lead Source", and it's a drop down property with predefined values.
I want this property to have a primary list of values e.g.
- Social networks
- Web add
- Referral
etc...
And I want each of those values to be "localized" i.e. I should be able to define the different languages I want to translate those values into, e.g in French
- Social networks >> Réseaux sociaux
- Web add >> Publicité en ligne
- Referral >> Recommandation
ISSUE
At the moment, drop down properties only support one set of values which make it tedious and not adapted to businesses with operations in multiple languages.
We use Smartling for translation. They have an integration with HubSpot which allows you to send your forms for translation, and they automatically appear back in your HubSpot account with translated properties and drop down options. It doesnt create duplicate properties. (Smartling can also translate your landing pages, emails, and blogs).
