Manage Workflows Timezone

We would love to have the ability to select the timezone for the workflow when setting it.

Some context here: we send email campaigns out targetting customers from different countries.

We send those emails around 9:00AM. HubSpot assumes that the timezone is the Portal timezone. But 9:00AM Central Time is not the same time in Australia Time.

Then, as a workaround we have to do some math in order to get the emails to go out at the correct time depending on the country.

That should be something we can select and HubSpot must calculate automatically for us... Super simple solution we have already seen (and used) in other providers.


Thanks in advance!


HubSpot updates
28 Replies
Occasional Contributor

This would be a key feature for global companies who execute in multiple regions.


Currently, I am unable to send emails on the Mon-Fri setting of a workflow to Asia because our account is set to EST time. 

Occasional Contributor

Completely agree with @PaulStaite -- we have a global team on one account. Our account timezone is US Pacific Time -- but teams operating in Europe and Asia need workflow email functionality as well; instead of having one global workflow that can send emails based on local timezone (like the email editor can), we have to use regional workflows each set at a different time. This duplication costs time and resources to maintain.

Occasional Contributor

Totally agree. We can send mass emails by time zone--we need this in workflows. When you have national and international contacts, you are throwing away/corrupting excellent analytics data this way.

Regular Contributor

Yes, this would be a very valuable feature to have for automated emails. With a global user base it's absolutely necessary to be able to send automated emails at every individual's ideal time, rather than e.g. 8am Eastern Standard Time.

Occasional Contributor

Beyond needed! Please consider, HubSpot.

New Contributor

Also needed from my end! 

New Contributor

This would be amazing. 100% agree that this change needs to be made. We accomodate contacts world-wide! Thanks!

Regular Contributor

Extremely important to us since we are a global company...