HubSpot Ideas

MarkDJ

Making queue a mandatory field in tasks

I work with multiple queue's in order to organize tasks for several projects and timeblocks to spend on it. That works nice, but sometimes I forget to add a queue to a task which then does not show up in the queue. I tried to find whether you can make the queue a mandatory field to be filled in, but haven't been able to find it and it is confirmed this not seem possible currently. Would be good this comes available so that tasks slipping through does not happen (human errors are inevitable, but hence we have systems to protect us from it, right? ;)). Thanks!

2 Replies
AGiam
HubSpot Employee

Posting on behalf of a customer. Not just queues, but it would be great to have the option to decide which fields should be mandatory when creating a task. Thanks team!

RHudman
Participant

I really want to make this a mandatory item as well. 

 

As an added benefit, it would be great to have default Que settings.

 

For example:

  • If task if created from a Contact
  • If task is create from a Deal
  • etc