HubSpot Ideas

louischausse

Make the "Log in as user" feature open in an iframe or incognito window

At the moment, when an admin "Log in as user" they litterally get logged in as the user, and (here's the problematic part) logged out of their own user session.

This causes problems because sometime an admin need to be ketp logged in as them self to do some configurations on their side and see what happens on the user's side and at the moment it requires a lot of log in/log out to solve a simple issue. This takes time and end up in losing some unsaved work in the process.

1 Comentario
Zach3119
Miembro

Definitely agree. And on top of that, you then have to log out of that user and re-log back in as the admin. So its many extra steps and a royal pain.

IF you can't do the log in iframe or incognito, at least let us jump back and forth between ADMIN and the user you logged in to, without having to log out then back in as admin to save time.