Make mandatory Product Line Items on Deals an option! [Revenue Reporting Issue]

JoeDavies · ‎Sep 24, 2021

As the ARR & MRR reporting is based around these properties, which are calculated via the Line Items, it's essential for accurate reporting that it be possible to make adding them to Deals mandatory.

I've worked with a few organisations where this has been an issue now, and while creating 'Missing Line Item' tasks and reminder notification workflows for the sales reps helps, there are always going to be Deals here and there missing Line Items with the current, and so Annual & Monthly Revenue Reporting inaccurate.

If it were simply possible to enforce the addition of Line Items so as to move between stages, or move the deal to Closed Won, the problem would be solved.

As it currently stands I have a few clients with this issue, and I'm seeing between 40-60% completion of deals with associated product line items - making these key reporting properties unreliable and incomplete.

Would be great to see a fix for this!

rfdhruvgandhi · ‎Apr 24, 2025

Same problem. Any resolution or workaround?

LCLaukkanen · ‎Jul 9, 2025

This should be abled the same you can add mandatory properties to different stage of a deal since you might not know what you end up actually selling in the end of the sales process.

IIvanova · ‎Aug 26, 2025

We are also looking for a resolution of the same problem!

BAnderson52 · ‎Nov 3, 2025

It’s shocking that one of the most fundamental parts of doing business, actually selling products and services, seems to be the least developed area in HubSpot. The rest of the platform is robust, yet line items still lack even the most basic functionality, like required fields. It’s frustrating to invest this much in the platform and still be missing such a core capability. After 4+ years for this idea alone, where is Hubspots head with this one?

adamlfoster · ‎Nov 4, 2025

Sales reps add line items to deals but sometimes can forget to popultae a field. Marking line item fields as mandatory is essential.

CelineC · ‎Nov 5, 2025

Making updates to Line Items mandatory when moving a Deal through the pipeline is absolutely necessary.

Sending a Task or a Notification to the Deal Owner is not a valid solution, as these notifications can get lost in the process and/or people think they will get to it later and forget. Making it mandatory when moving the Deal through the funnel is a better idea for everyone involved and it is surprising that this has not been considered yet.

This idea has been opened for years, getting an update from the HubSpot Product or Dev team would be great.

SilverBoxAgency · ‎Nov 21, 2025

Just like HubSpot is ignoring our need for deals in forms, this seems like a pipe dream, despite most companies needing it.

BAdlesh · ‎Jan 14, 2026

Hi All,

I am the product manger for the Products & Line Items team and wanted to send a quick note to let folks now that we're exploring different ways to make line items mandatory or required. We do not currently have a timeline for a solution to support the use cases presented, but will continue to update this Idea as progress is made. Thanks for your patience!

Best,
Brannon

adamlfoster · ‎Jan 14, 2026

Great post from @BAdlesh about the potential of mandatory fields on line items. Really need this a lot.

LBrok · ‎Jan 15, 2026

Would be great if there will be a timeline announced..

This feature is already available for years within Pipedrive and Salesforce and is a minor tweak, but a massive quality of life update.

The idea is from 2021..

Kristiina · ‎Jan 15, 2026

Hi! This is great news. We really need it and are struggling a lot without
it. Let us know if you need any input or specific examples.

It is also important that it is made conditional (and not only conditional
per pipeline). We include both small and large deals in same pipeline for
all of our products. For some amounts line items should not be mandatory,
but for example above 3000 USD it should. So preferably a flexible
condition that can control this.

Best
Kristiina