HubSpot Ideas

JoeDavies

Make mandatory Product Line Items on Deals an option! [Revenue Reporting Issue]

As the ARR & MRR reporting is based around these properties, which are calculated via the Line Items, it's essential for accurate reporting that it be possible to make adding them to Deals mandatory.

I've worked with a few organisations where this has been an issue now, and while creating 'Missing Line Item' tasks and reminder notification workflows for the sales reps helps, there are always going to be Deals here and there missing Line Items with the current, and so Annual & Monthly Revenue Reporting inaccurate.

If it were simply possible to enforce the addition of Line Items so as to move between stages, or move the deal to Closed Won, the problem would be solved.

As it currently stands I have a few clients with this issue, and I'm seeing between 40-60% completion of deals with associated product line items - making these key reporting properties unreliable and incomplete.

Would be great to see a fix for this! 

75 Replies
ellejaeger
Participant

UPDATE JUNE 2023
: https://www.linkedin.com/posts/hubspot-tips-and-tricks_orangehatalert-hubspottipsandtricks-hubspot-a...



YES PLEASE. exactly this: As the ARR & MRR reporting is based around these properties, which are calculated via the Line Items, it's essential for accurate reporting and projecting that it be possible to make adding them to Deals mandatory. As a work-around, we'll automate them onto a deal for our team, but it won't be perfect and they'll need a task reminder to update them.

EDelGaudio
Contributor

Any updates?

AHåkensveen
Participant

Any updates on this topic? It would help us a lot if we could make add lineitems to a deal mandatory. 

EDelGaudio
Contributor

yes please, it is very urgent for more customers

JDaly89
Member

Any update on this, Hubspot team? This should be an essential functionality. Thanks!

CLujan
Member

Make a mirror field on the deal and make it required to close.

For example, I need to know to hear color shirt they ordered but the rep didn't mark the color option on the product. When they move to the "signed" stage, a workflow moves the product metadata to the deal property, and if nothing moves over... they didn't fill it out, and the deal property with remain blank. It cannot remain blank to move to CLOSE, thus getting your data put on the deal directly by the AE. 

shilpawymer
Participant

This is just what we need to. so important in getting everyone to use the system well.

VCheung
Contributor

As a customer this is an absolute no brainer here!!  Hope this happens soon

SMurphy8
Member

It seems archaeic that this is not already an option. Please implement this feature.

JoeDavies
Top Contributor | Elite Partner

Hey everyone on this thread - I have created a solid workaround for this - please get in touch if you'd like me to show you!

https://www.linkedin.com/in/joe-davies-marketingautomation/

BAnderson52
Member

Not being able to require line items makes the reporting unusable for both sales managers and operations.

 

How can every other field be required, but not line item? If the idea is to track sales, but you cant require tracking the specific products... whats the use?

aharrisCT
Member

This would be unbelievably helpful in so many ways. Has this idea been added to the product roadmap?

noahmckeon
Top Contributor | Elite Partner

Upvoting. Reporting is a nightmare if you can't make line items required.

Qwiek
Contributor

Vote +1 

NGray
Member

This is really important to the consistancy of our data.

WillemVM
Member | Platinum Partner

Yes please!

LBrok
Member

We definitly need this now we only can make the amount mandatory, but it is more valueble to get the line items mandatory.

Which will help building the forecast.

noahmckeon
Top Contributor | Elite Partner

It's great that this will now be available on deal creation, but we need this as a requirement as deals move through different stages, as well.

NGray
Member

Looks like this has now been rolled out!

Qwiek
Contributor

ehm where can I find this option?