Make it visually clear when a contact is inactive

CMorency6

CONTEXT:

When you make a contact INACTIVE, it's not visually clear unless you check the status line. It should be more clear so you don't lose time contacting him and you know, for example, that out of 6 contacts in a company you actually only have 2 that are still active.

 

Move visual = More instinctive and faster

 

REQUEST:

  • A contact that is INACTIVE is easy to recognize visually. It appears in black or an other color in Hubspot, so you know instantly that's an inactive contact, without needing to click and open it:
    • The full line of that contact the contact record page is black / other color.
    • The contact card on the rightside from a contact's record page is black / other color.
    • If you get inside the inactive contact's record, the top left square with it's name and info is black / other color.
  • A contact that is INACTIVE can't be manually interacted with unless we make it active again. (Can't add notes, contacts, write emails, etc). (Could be a choice in settings)
  • When you filter the contacts record page, you can see or hide inactive contacts.
15 Replies
EJohnson29
Member

This would be very helpful. We often times don't want to delete contacts, but don't want to see them anymore once they are Inactive

MSutton5
Member

This is needed. i am surprise this is not a feature yet. 

JRogers74
Participant

This would be excellent.

 

Our old CRM allowed this and we miss it.

 

A toggle button to hide / unhide would be great

 

kenzogianni
Contributor

Good idea! I'm having the same frustration at the moment.

CZone
Member

Agree - please help hubspot! 

April_at_Paubox
Participant

I really like this idea for all objects - some sort of visual representation based on a property (basic conditional formatting)

MBrock5
Member

YES!  Would love this!  I agree with EJohnson

JRogers74
Participant

If we could 'disappear' them it would be great. Their historic activities and tasks would still need to be visible.

NFakirzay
Member

This would be fantastic if implemented. Could be a lifesaver. 

RaniL
Participant

Yes please! This would be a huge help. As well as making companies inactive for B2B Businesses. 

elisestieren
Participant

🤗upvoting

Step6383
Participant

Yes!!! We are struggling with this right now too! Also a way to identify a primary contact. 

RichardBauer
Member

3 years later and we still dont have this simple feature.

GCavina82
Member

I confirm that this feature will help a lot.

RKPPP
Participant

Another basic functionality that is Missing in HubSpot...