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Make it possible to always create contact for new email address for Non-HubSpot forms!

Wibeke

When we use Non-HubSpot forms to collect data into HubSpot from existing forms on the website, the tracking code will merge contacts if they use the same computer/iPad. This is an issue for many of my clients as some have in-store forms and it also merge co-workers, and so on. 

 

For HubSpot forms there is an option to "always create contact for new email address" - I see the need to make this an option for non-HubSpot forms as well. Or even as a global option for all forms. 

26 Replies
AppLovin
Member

this feature is a must for our future use of hubspot as the workarounds are unreliable and complex 

AllenCrow
Member

We also need this option as it is crippling our ability to get lead attribution.

anle
Participant

yes we need this

LLee00
Participant

We need this feature as well, any update here?

AWilling
Member

We also need this as we work in the health field and a lot of our non-HubSpot forms are appointment-scheduling forms. Without this feature, referrer and referee contacts become merged.

TSTeam
Member

Please add this feature!! We are considering changing of CRM because of this issue, since the communities we are working with are communities with very low resources and the big mayority of people share devices