We really like the new folder view but it's always a hassle that it's not the default view. Once you create folders and sort your workflows there is hardly any reason to use the list view and the users have to manually go back to the folder view every time, even when you go back from a workflow inside a folder. In our humble opinion those are unnecessary clicks.
'Folders' must be possible as the default for Workflows. The views may be useful for some specific areas, but that is not how we work with workflows. Each group is organized in a folder so your are only one click away from the list without having to make custom views.
I'm acknowledging here a signiifcnt fix to the view options - the potential to add the folder of a workflow into the column of a view. This seems to have been slipped in silently at some point, but helps a lot!
I do think this folder column should be included in the default "All workflows" view, but at least it is progress!
I really like the folders for lists, workflows etc. The thing is: they are much better than the current default view. It would be an improvement to make the folder view default everywhere, and to make the list view optional, because the latter tends to get messy very fast.
I fully agree. Either go back to the old UX or make it possible to set folders as the default. And something I as I admin can set for all users do we don't have more time wasted in the organisation of workflows.
Agreed. Folders should be the default view. The way it is set up now, people either don't use them because they don't see them or they don't know about them.
The inconsistency between different object UIs in their support for folders continues to be maddening - progress on unificastion of the approach is painfully slow. Great that you can configure a folder colum in the listing for workflows, but not possible for emails. And no folders option at all for reports whicj makes organization very tedious.
Thanks @SteveHTM and @samantha_c for your comments. It should just work like a folder. The folder should be the default view. And folders should be used in all places in HubSpot in the same way.
We are still waiting for UI consistency on this ... and that was from the moment the folders were made a couple of years ago. I still don't understand neither product management in HubSpot nor Product Managers in HubSpot. We end up with siloed solutions or feature gaps that make new features useless for a long period or forever unless your need fits the narrow implementation in HubSpot.
