HubSpot Ideas

highfidelitymkt

Make comments more visible

Problem

In HubSpot, users can leave comments on assets like lists or workflows. However, if you are not tagged in the comment or explicitly notified, there’s currently no way to easily see that comments were left. As a result, important context or updates can go unnoticed.


Idea

Introduce a visual indicator (e.g., a different icon or badge) on assets in HubSpot whenever comments have been added but not yet viewed by the user. This allows users to proactively spot where discussions or changes have been noted, even if they weren’t directly mentioned.


Example Use Case

A marketing team uses comments on a list to track why certain contacts were included or excluded during segmentation changes. Team members who review the list later would immediately see there are comments to check, ensuring they are aligned without relying solely on notifications.

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