HubSpot Ideas

OIndriya

Make Scheduler rolling (not monthly) to surface the next open time

TL;DR
At month-end, the Scheduler displays a calendar filled with past dates and a zero-state message (“No available dates this month”), along with an email link. Many visitors bounce instead of clicking to the next month, which leaves unused capacity at the start of every new month.

 

This is an expensive UX issue for us.

 

Problem

  • The calendar is locked to the current month, so most of the UI becomes unbookable days at the month's end.

  • When the remaining days of the month have no slots, the page shows an email and a “next month” control—users often stop here and do not advance.

  • Result: higher abandonment rate and under-utilized availability on the first days of the following month (costly for teams that staff to capacity).

 

Proposal
Add a rolling, future-only view with these behaviors (as a setting or default):

  1. Hide past days in the current month. The past is never bookable.

  2. Auto-advance to the next available date when the rest of the current month is fully booked.

  3. Highlight “Next available: {Date}” and preselect that day/time list.

  4. Optional admin setting: show the next N days (e.g., 14/30) regardless of month boundaries. Also, you can use the scheduler's availability window.

 

Expected outcomes

  • Fewer bounces at month-end; more bookings in the first week of each month.

  • Clearer UX: visitors always land on a screen with bookable options—never a dead end.

 

Examples: Zero Availability = High Bounce Rate

Meet_with_Taylor_Pettiford.jpg

Example: Past Dated Dominating the UI

Mylio_Onboarding_Session.jpg

Examples: Excess Availability at Start of Next Month

Meet_with_Taylor_Pettiford_2.jpg

Mylio_Onboarding_Session_2.jpg

 

Our Context

We are on the Platform Enterprise plan. We are aware that there are scheduler alternatives that are compatible with HubSpot, but they are more feature-rich and expensive than we require. We need a simple scheduler that shows available future dates by default.

Please upvote if you see a similar drop-off at the end of each calendar month.