Many other CRMs and marketing platforms include HIPAA compliance capabilities, including:
Salesforce
Dynamics
Infusionsoft
Constant Contact (!)
CallRail
HubSpot is vulnerable to missing out on vast amounts of the healthcare space if they don't build out their HIPAA compliance capabilities. This is a very important need!
With the new additions to the Hubspot service hub, it suddenly would be a contender to Zendesk et al if only they would sign a BAA for it. It is frustrating having to use Zendesk when we use Hubspot for everything else. Adding my upvote to this!
