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Today call outcome and call type are optional fields for someone who is logging an activity. I need to make them mandatory so that a rep cannot log an activity without populating those 2 fields. How do I do it?
Hi @AFD, @NKolev@HubspotterOHIO ! Thanks for your patience as we corrected this. The ability to require call outcomes for manually logged calls is restored. Let us know if you have any questions/feedback. Thank you!
Hello, I need this too. We want to better govern our calls, and for instance how many calls are related to a cold call, how many are a demo for example and so on. Same goes for the outcome, it's good to know how many meetings were created, but how many of them did actually happen?
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