HubSpot Ideas


Mails sent from Outlook not showing up in hubspot

I'm new to hub spot and just set up some tests.


My Exchange account is synchronized with outlook.

All incoming mails to my outlook address are showing up automatically in hubspot. 


However, when I send a mail from my outlook to somebody, that does not show up in hubspot. Even when it is an answer to an incoming mail that is tracked by hubspot.

It looks like this is only designed for inbound mails, not outbound.


Important for me: I don't want to send my mails from Hubspot itself or with a plugin that enters the hubspot server as metadata to the mail. (This will automatically flag it as spam for many receivers, although it isn't.)


Why can't it just scan the sent folder and track these mails via the target mail address?