HubSpot Ideas

DDagnew

Mailed-by shows hubspot email instead of company email

When sending Marketing emails from Hubspot, when looking at the email detail, Mailed-by section always has a random hubspot email such as bf03x.hubspotemail.net instead of the company/sender email domain. Can we have the Mailed-by section to also list out the sender company domain or email instead of a hubspot one? This will avoid a lot of suspicion that can arise from end user prospect/customers that get emails and looks spammy. 

HubSpot Updates
Not Currently Planned
November 08, 2024 01:25 PM

Hey folks - Thank you for all the comments & thoughts here. As of today, the only way to get a custom return path domain is to purchase our Dedicated IP add-on. We do not offer alignment on the shared network, but please keep commenting and upvoting this feature as we actively review these ideas during planning season.

3 Replies
Gortiz10
HubSpot Employee

We need this!

Mike_Donnelly
Top Contributor

If I'm understanding your comment correctly, you need to set up your sending domain w/ DKIM.  I'd also recommend SPF and DMARC.

JBrenna
HubSpot Product Team

Hey folks - Thank you for all the comments & thoughts here. As of today, the only way to get a custom return path domain is to purchase our Dedicated IP add-on. We do not offer alignment on the shared network, but please keep commenting and upvoting this feature as we actively review these ideas during planning season.