HubSpot Ideas


Log replies from team email

Currently with connected team email accounts one has to send replies from HubSpot (Conversations > Inbox) to have them logged in HubSpot.


But sometimes we want to work in the Gmail website of the team email account, not in the HubSpot website. We want our replies to be logged in HubSpot.


We could manually Bcc the HubSpot Bcc address in every reply but that's a hassle and anyway it goes to the contact record, not to the Conversations inbox.