HubSpot Ideas

EmmaTK

Log email > Outcome

Hi there, 

It would be great if like in "log call" you have an "outcome" if we can have the same option in "log email". Even better would be if you can select "outcome" when in the compose screen of emails and in gmail interface.

If we can then generate reports based on this feild that would be great.

7 Replies
CallumD
Member

Agreed. This would be a feature we would benefit from too.

 

I'd like to see a top-level summary of what the email was about. Almost like a category, so I can report on the number of emails that are sent from each category.

richard88
HubSpot Employee

This would be a great addition for customers!

DEbert
Contributor

Please bring this feature. 

DReichert
Member

please develop this feature

DHays
Member

We would also love this as we can track what behaviours (calls, meetings etc) are related to sales and what are related to customer care, but we can't do this for emails. When analysing the data at the end of the eyar, we want to see how many calls, emails, meetings etc it takes to keep customers and how many it takes to sell to customers.

PGriff1
Member

This would be a very useful feature for our business and give us much better insights. Please develop this

SAvinger
Member

I agree, as a BDR, this would be very helpful!