HubSpot Ideas

Search HubSpot Ideas or Create Idea
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Status: Idea Submitted
audpxi
Submitted by on ‎May 27, 2020 3:06 AM

Live Chat share screen

Hi!

 

I would like to suggest a simple way for the user to share their screen. From the chat. We are selling B2B SAAS product and sometimes users are calling us related to some issue. Then it would be really easy for us, if we could ask user to turn on screen share from chat and we could see what's their problem. 

 

There is some chat softwares that are giving this option. Could Hubspot include also this?

See more ideas labeled with:
2 Replies
SBoureanu
Member
‎Jan 20, 2021 6:00 AM

This would be extremely helpful. We are also SaaS B2B and this would help a lot!

Yevheniia
Member
‎May 5, 2023 10:59 AM

Please consider adding this feature. It'd be quite helpful and could save a lot of time for the support agent and the clients!