HubSpot Ideas

JBruning21

Live Chat Notification To Phone

Hello! I have created a workflow that sends a phone notification to me anytime someone live chats our website. An issue I am having is having the body text of what they chat be included in the notifcation to my phone! This would be great for helping me know what is super urgent to respond to! Thanks. 

1 Reply
rachelmuradyan
HubSpot Employee

Yes! It would be great to have a conversation token to pull into this phone notification that shows what the person initially wrote. 

 

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