When I have a link from one article (e.g. Article "A") to another (e.g. Article "B"), is there a way that I can find where / what other article ("B") is referenced ? I might have referenced it in Article A and some other article as well. The reason I want to know is that if I change the name and URL of Article "B" , I want to be able to update the links in the other articles.
(I realise that I can run the SEO scan, but that takes several hours, and I don't want to leave potentially incorrect links live while the scan runs. We don;t like our users getting "Uh-oh 404" errors in our Knowledge Base!) Thank you.
You are able to export all knowledgebase articles to CSV. Open the file and search the URL in the file. That way you can relatively quickly find all of the pages that include that specific link.
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