HubSpot Ideas

RacheleCom

Link from Files > Image to Knowledge Base Article is Wrong

Our graphic designer and other content creators often need to work with an image--e.g. add a new one or replace an old one when our product gets updated--then click over to the page where the image is used to make updates (e.g. re-add the image to make sure the URL gets changed, change alt text, etc.)

 

Good news! There's a handy "File usage" section of the file details that shows where the image is used and provides links to edit those pages.

 

Bad news: While this works well for blog posts and marketing pages, it does not work for knowledge base articles. The link provided takes us to something that looks like the blog post editor, not to the normal knowledge base article editor. And you can't actually edit anything once you're there.

 

This seems like an obvious design mistake that should be easily rectified.