HubSpot Ideas

bpjazz

Link Social Media Activity to the Contact Record

It would be great to see social media activity in the customer profile activity feed. If they liked a post or sent a message from Facebook vs Linkedin, etc...

 

There is a community thread here.

https://community.hubspot.com/t5/CRM/Can-we-link-social-media-to-contact-activity/m-p/473340

4 Replies
fabienvlems
Member

I love this! Would also be great if we would be able to see if they follow the pages, mainly for LinkedIn

KJarvis1
Member

We would really benefit from this, especially LinkedIn interactions with the company page being linked to a contact's record (i.e. liked content, followed page, etc.)

JBailey17
Member

This would be a great feature to have, I would build it into my Lead scoring models. 

VVashista
Member

This would be a great feature - we can see likes and comments, so why not link it to a contact based on their email or social URL (LinkedIn profile link, etc)?