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Please add Line Items as a Workflow base so I can trigger actions when a Line Item Term is updated (and then update the parent Deal's Recurring Revenue Amount with the value from Monthly Recurring Revenue amount).
YES! Also being able to create an internal email and add "line items" as a personalization tag in the email. For example, we send an auto email once a deal has been marked as "closed-won" in our pipeline. That auto email includes the company name, a few other details, and IDEALLY would include the line items associated with the deal so our team is aware of the products that were purchased.
Yes agreed - would like to be able to copy details from the line items to deal properties so they can be searchable as well. If a user wants to search for an order by the product included in the order this seems to be the only way to make that connection happen, the line items details are oddly hidden in workflows and would be super useful to generate notifications, emails and such by connecting these details to the workflow.
Yes this is super necessary, needed for us. lots of data on the line items without being able to build copy data across workflows. Would be super helpful.
It might be difficult to initially set up but I don't see why workflows can't be cross-object based, like the new reports. It makes so much sense and would save so many problems. It also seems very odd that something as fundamental as the product line items on a deal can't be pulled through to automated emails. It would be great if these two areas could be implemented please.
Another use case scenario: live dates entered on each Line Item, notification used to ensure billing for each Item implemented, the notification email would ideally contain a link back to the Item associated with the Deal together with the actual live date entered and any other associated field information.
This would be equally useful on our cancellation date entry for Line Items.
We used this feature in our old CRM and miss it dearly!
I'm really surprised to see that we can't update values on a Line Item, based on Deal criteria. My client needs to be able to set default values at Line Item level, based on Deal properties. Please tell me I've missed something! We want to be able to do this declaratively with Sales Pro, rather than any custom coding.
We would like to access and update Line Item properties for all Line Items associated with a given Deal. For example, we would like to pull the following properties:
Product SKU: 2024-a
Seat Color: bk (black)
Seat Style: **bleep** (custom)
and concatenate them in a custom Line Item property called Variant SKU = 2024-a-bk-**bleep**
We use deal line items to populate our contracts. We often have issues where the sales consultant has selected the wrong line item and/or not selected all mandatory line items. I hate relying on humans in processes!! We need the ability for property selections in a deal to determine which SKU to be added to a deal. Sooooooo much checking. This feature is a no brainer.
Bumping this as I have a desperate need to have a Line Item based workflow so I can copy values from the Line Item to the associated Deal. Hoping this feature can come to life sooner than later!
Our products are metered, so we want to collect estimated revenue based on a formula. Currently I can't calculate anything within Hubspot because 1) a calculation property cannot be used in a product/line item, and 2) line item data cannot be copied to the deal to work with a calculation property. Complete blocker. This means I am assessing what other systems can be used.
We need this as well since we have to perform finanical calculations (such as average MRR - TCV/full term length across all line items) not available in the platform at this time.
As more of our clients look to use Hubspot Payments we NEED the funtionality to trigger off of every line item on a closed won deal.
Specific use case:
Our client sells multiple line items per quote/payment. For each of those line items we need to create a custom object record and pass quantity of the line item to the new record. There is tecnically a workaround to do this, but it's very manual and is a huge lift if you have a larger product catalog.
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