HubSpot Ideas

Shiran

Limiting characters on first name in chatflow field

At the moment the Name field for a chatflow is not limited so people can (and do) write an entire sentence instead of just their name. This messing with our data and is something we have to go fix manually.

 

When it asks for an email though, if they don't put in a proper email they get a notification that says "Hmm, this doesn't look like an email address. Could you try entering it again?" 

 

It would be great if we could do this with the name field as well so that people are limited to a specific number of characters. 

1 Reply
ECuliolo
Member

Shiran, thank you for submitting this issue. I am having the same issues with our chatbot, and it's creating issues with our Salesforce integration because they're entering too much text in the field.