HubSpot Ideas

fiberpunk

Let's create more Forms & Feedback Surveys feature parity

Hi guys,

 

Forms and Feedback Surveys are certainly related, but there are exclusive limitations on both ends.

 

Who:

- Service Hub Professional users

 

Issues:

- I can add hidden fields in Forms (eg. needed for UTM information), but not in Feedback Surveys

- I can add Campaigns to Forms, but not to Feedback Surveys

- I can add dependent fields in Forms, but not in Feedback Surveys (think: dropdown or radio buttons with an option "other", that opens extra input field)

- I can do steps in surveys (in beta), but not in Forms, which has been requested previously

 

Goal: Feature parity

- Be able to add hidden forms to Feedback Surveys

- Be able to add dependent fields to Feedback Surveys

- Be able to add steps to Forms

 

Thanks for supporting this idea.

4 Replies
KKienle
Participant

Lets do this please!

bkubacki
Member

Please set this up! This would be an awesome addition! I can't believe it's already not a thing you can do in HubSpot.

norismat
Participant

Be able to add an open ended field to a question with multiple choice.

Classic applications:

  • Option A
  • Option B
  • Other (explain why)

Currently it is not possible to allow users to provide an explanation after clicking Other

Jenny26
Top Contributor

I was just working on creating a customer testimonial form today where I needed this capability. I wanted to be able to add the "select the number of stars" feedback property to my testimonial form. Or, if I could have added contact properties like company name, first name, last name, file property (so that a logo could be uploaded), I could have created my testimonial form in the surveys tool.