Let's create more Forms & Feedback Surveys feature parity
Hi guys,
Forms and Feedback Surveys are certainly related, but there are exclusive limitations on both ends.
Who:
- Service Hub Professional users
Issues:
- I can add hidden fields in Forms (eg. needed for UTM information), but not in Feedback Surveys
- I can add Campaigns to Forms, but not to Feedback Surveys
- I can add dependent fields in Forms, but not in Feedback Surveys (think: dropdown or radio buttons with an option "other", that opens extra input field)
- I can do steps in surveys (in beta), but not in Forms, which has been requested previously
Goal: Feature parity
- Be able to add hidden forms to Feedback Surveys
- Be able to add dependent fields to Feedback Surveys
I was just working on creating a customer testimonial form today where I needed this capability. I wanted to be able to add the "select the number of stars" feedback property to my testimonial form. Or, if I could have added contact properties like company name, first name, last name, file property (so that a logo could be uploaded), I could have created my testimonial form in the surveys tool.
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