Lead Response Time - First Contact Date

AhsanArif

We need to have a feature in Hubspot to measure Sales Response Time from when the lead is created and first contacted. Hubspot currently has Last Contact Date, however, the First Contact Date property is missing. It will be an excellent addition to Sales Management. 

 

Previous community threads on this topic include:

 

https://community.hubspot.com/t5/HubSpot-Ideas/Form-Submission-Response-Time/idi-p/56623

 

https://community.hubspot.com/t5/Dashboards-Reporting/Lead-Response-Time/m-p/18273

 

These threads date back to 2017 with no action taken.

 

I request Hubspot Developers team to kindly add this feature.

HubSpot updates
42 Replies
chrisbreikss
Contributor | Gold Partner

@JohnDrinane I was able to implement your system and it works great. Took me about 4 hours all in but was frequently distracted 🙂

vdittgen
Member

This is basic for sales software.