We need to have a feature in Hubspot to measure Sales Response Time from when the lead is created and first contacted. Hubspot currently has Last Contact Date, however, the First Contact Date property is missing. It will be an excellent addition to Sales Management.
Previous community threads on this topic include:
These threads date back to 2017 with no action taken.
I request Hubspot Developers team to kindly add this feature.
We now offer a Lead Response Time report in the Sales Analytics reporting app. This report is available in all Sales Hub Professional & Enterprise portals.
We are working on a new report tracking average time to engage a contact as part of a new sales reporting experience currently in beta.
We expect it to be released to all beta users in June 2020, and be made available to all Sales Pro & Enterprise customers in by end of Q3 2020
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