Lead Response Time - First Contact Date

[AhsanArif]

We need to have a feature in Hubspot to measure Sales Response Time from when the lead is created and first contacted. Hubspot currently has Last Contact Date, however, the First Contact Date property is missing. It will be an excellent addition to Sales Management. 

Previous community threads on this topic include:

https://community.hubspot.com/t5/HubSpot-Ideas/Form-Submission-Response-Time/idi-p/56623

https://community.hubspot.com/t5/Dashboards-Reporting/Lead-Response-Time/m-p/18273

These threads date back to 2017 with no action taken.

I request Hubspot Developers team to kindly add this feature.

[chrisbreikss]

@JohnDrinane I was able to implement your system and it works great. Took me about 4 hours all in but was frequently distracted 🙂

[vdittgen]

This is basic for sales software.

[DApollonsky]

Any update on this?

[PhilZ87]

I also would be interested. Is there any update on this feature? Since the last update seems to be from a year ago. How can we get access to this beta?

[DThomas1]

Any update on this. This is one of the first parts I am seeing missing. I am going to suggest we move to salesforce.

[filipfisher]

Any update om this?

[Caroline_S_Lane]

Hubspot now has this functionality out of the box. Click Reports>analytic tools > sales analytics

You'll find lead response time there. 

[rok]

We now offer a Lead Response Time report in the Sales Analytics reporting app. This report is available in all Sales Hub Professional & Enterprise portals.

[MonikaS]

Thanks! I am using it already, we have even added it to the dashboards for reps to see! 🙂