Lead Response Time - First Contact Date

AhsanArif

We need to have a feature in Hubspot to measure Sales Response Time from when the lead is created and first contacted. Hubspot currently has Last Contact Date, however, the First Contact Date property is missing. It will be an excellent addition to Sales Management. 

 

Previous community threads on this topic include:

 

https://community.hubspot.com/t5/HubSpot-Ideas/Form-Submission-Response-Time/idi-p/56623

 

https://community.hubspot.com/t5/Dashboards-Reporting/Lead-Response-Time/m-p/18273

 

These threads date back to 2017 with no action taken.

 

I request Hubspot Developers team to kindly add this feature.

46 Replies
chrisbreikss
Contributor | Gold Partner

@JohnDrinane I was able to implement your system and it works great. Took me about 4 hours all in but was frequently distracted 🙂

vdittgen
Member

This is basic for sales software.

DApollonsky
Member

Any update on this?

PhilZ87
Participant

I also would be interested. Is there any update on this feature? Since the last update seems to be from a year ago. How can we get access to this beta?

DThomas1
Member

Any update on this. This is one of the first parts I am seeing missing. I am going to suggest we move to salesforce.

filipfisher
Member

Any update om this?