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Last activity date vs comments

: Idea Submitted
Radek
Submitted by Tuesday

Hi,

I have the problem to find deals, conntacts, tickets with no activity last time.

 

I was using "Last activity date" parameter but it doesn't include comments.

People are often commenting some note/task/email.

It should be counted as an activity.

 

Currently, "Last activity date" only includes notes, calls, sales emails, meetings, tasks, or chats for contacts

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