HubSpot Ideas

AndrewGreen

Landing Page - unwanted info updates

Hi, I'm currently having an issue with my Landing page, which is being used to capture referrals from existing clients. If the client submits an email address in the form that is already associated with an existing contact, Hubspot is automatically updating the fields in the existing contact with the new info from the Landing page form. This obviously needs fixing. In the short term, I have hidden the email field (there is no option to delete it) and as a result it appears that existing contacts are not being updated even if there is a match to first and last name. The downside of this is I cannot capture email addresses or have new contacts set up automatically. Could you please add an option that allows the user to choose whether existing contact information should be updated for an existing email address? Thanks, Andrew

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