I think we need more reporting capabilities with the KB, analytics. Like visuals, graphs over time, sources, click rates. We activated the knowledgebase at the same time as we activated a chatbot. I have reached out to support multiple times due the poor reporting capabilities. I think the KB dashboard is fine and all but could be better. It would be a bit better if we could at least export the data to create reports outside of hubspot without a huge hassle. The KB is such a nice and exiting feature the fact we have to jump through so many hoops to share the data is a bit disturbing.