HubSpot Ideas

ClaireBIGENIUS

Knowledge base article: be able to display tags

Hi,

Current tag management in knowledge base articles in not complete to be useful.

 

It will be very useful to be able to display tags into an article.

It permit to display informations "APPLIES TO:" as in the Hubspot Knowledge Base itself (example: https://knowledge.hubspot.com/email-tracking/connect-your-inbox-to-hubspot) easily if we can add the content of Applies to into tags and display them.

 

2 possibilities:

- be able to insert tags as it is possible to add video, callout...

OR (for sure less time to implement this one)

- add the tags into HTML code source of an article. In this way, easy to create some embedded code in javascript and to display them into an article

 

Without this tag display feature, we need to manage manually this "Applies to".

It is a lot of stuff to do it for all existing articles then to maintain them.

With this feature + this one to be able to manage tags in bulk (https://community.hubspot.com/t5/HubSpot-Ideas/More-functionality-for-knowledge-base-tags/idi-p/5776... Hubspot will have a real and complete tag system management.