Knowledge articles - tag with several categories
Today, you are only allowed to mark an article with a main and a main category and a subcategory.
Many of our atricles can be used accross different categories. This is a problem, as we can only choose one category for each article. Do we have to publish the same articles many times in order to place it within the categories they belong?
A tag system would solve this. Then we could simply have taged the article with all relevant categories.
Also, I would very much like to have the alternative of adding a "was this article helpful" on each article to get feedback.