We are looking at ways to add Knowledge base reports to dashboards, we currently embed the page as a link but would like to add these to dashboards as separate reports. Or create custom reports for knowledge base articles. This will help clients adopt the knowledge base more and see more value from it
I would love to be able to create a custom report for knowledge base articles, including who has viewed a knowledge base article and to be able to export this information to Excel
If we could at least use the existing reports from the Insights tab inside the Knowledge Base section and add them to a dashboard, that would be a great start. Don't understand how they have been already created but not made available to add to dashboards - the data is already there.
