HubSpot Ideas

amyward

Knowledge Base Articles - limited to one category

Hello,

 

We have articles that fall into more than one category and because we cannot tag more than one category we have to duplicate the article instead. This will mean when someone searches the article in the search bar it will show up multiple times... not ideal. We would love to see the option to categorize an article to more than one category.

 

Any plan to add this feature in the near future? We are building out our knowledge base now and if we don't have to duplicate all the articles that would be extremely helpful to know if this is in the pipeline and has an ETA.

 

Thx!

 

Amy 

5 Replies
Phil_Vallender
Most Valuable Member | Elite Partner

Hi @amyward

 

This sounds like a no-brainer that would be desired by a lot of users. I imagine it will come in time. 

 

In the meantime, however, I recommend you post this over in the ideas forum.

 

Hope this helps. 

shipperson
Member

+1 for me, this would be VERY useful. 

Davidtrillo
Member

That'd be perfect, hope it is added in future versions.

jasonm
Member

We've been waiting on this too.

AstridvanDam
Contributor

Adding multiple categories to articles would be absolutely necessary for us!