HubSpot Ideas

david-perroud

Knowledge Base: Add extra fields for SEO meta-data

Our Knowledge Base is partially publicly available and indexed by Google. It features a lot of content both for existing customers but also potential customers (e.g. they wanna know in detail how to use the product before buying, or are googling for a specific issue that our product can solve). Therefore the Knowledge Base has SEO potential to increase traffic and leads.

 

However right now it is impossible to do advanced SEO optimisations for KB articles, as basic SEO meta-data fields are not available to edit specifically.

 

Please add (at least) the possibility to edit these for each page:

  • Page Title
  • Meta-Description

 

Furthermore these functions could be also useful in regards to SEO:

  • Possibility to redirect a KB page to another URL
  • Possibility to set the robot meta-tag at a page level: index / noindex

 

Thanks,

HubSpot Updates
January 10, 2022 07:43 AM

Hi all (cc- @GenoFAB @LZitting ). This was originally moved to "In planning" last year. It had to be put on hold for a little bit while the engineering tackled some high priority product reliability work that came up. We are aiming to do this work (custom titles & meta descriptions on KB articles) in Q1 of this year- ideally late January or February. You will see an update from me as soon as a beta is available! Thank you for your patience here

August 23, 2021 09:43 AM

@MikeYak we are actively building these features and they one of our top priorities. We have a beta currently open that adds a "no-index" tag to Knowledge Base search results pages by default. If you send me a private message with your HubSpot portal ID, I will ungate it for this.

 

We have partially completed work for the other items (adding a custom title, meta description, and custom head HTML) to KB articles but they are not in beta yet. I expect they should be in beta in 1-2 months. 

In Planning
August 04, 2021 11:57 AM

Hi all! I wanted to share this post on the Knowledge Base forum which has a related update: https://community.hubspot.com/t5/Knowledge-Base-Tool/Upcoming-HubSpot-will-no-index-KB-search-results-pages-by/td-p/472757 

We are beginning implementation of some of the changes mentioned in this post. Specifically, within the next few weeks, we are putting a setting into beta that allows you to add or remove a no-index tag from your Knowledge Base search results pages. We are going to have the no-index tag applied by default (more information on why can be found in my post above).

We are also going to be implementing other KB SEO enhancements after that setting rolls out: ability to add custom head HTML to artickes, ability to customize title, and ability to customize meta description

Best,

Amanda

In Planning
May 07, 2021 09:13 AM

Hi everyone,

 

I am excited to share that the development work to add several more SEO fields (title, meta description, custom <head> HTML) to KB articles is actively underway!

 

If you're interested in getting early access to this new functionality once it's available, please reach out to @a_schumacher with your name, company email address, and the ID of a HubSpot portal that has Service Hub Professional or Enterprise. 

 

Best,

Lukas

Being Reviewed
April 14, 2020 10:33 PM

Hello HubSpot Community,

 

Thank you, as always, for your continued feedback! It helps us build a great product.

 

We are constantly evaluating and re-evaluating our priorities and roadmap to deliver as much value as possible to our customers. 

 

The request to be able to customize SEO meta-data fields for KB articles makes a lot of sense. Based on the comments and use cases you all have listed, we are reviewing this request and its feasibility against other priorities on our roadmap. At this time, I don’t have any details around timing or delivery, but thank you for the comments and votes on this post. We’re actively looking into what it would take to solve this problem.

49 Replies
KjerstiBakke
Participant | Partner

Are there any update on this? According to comment from @a_schumacher

filipfisher
Participant

 We are aiming to do this work (custom titles & meta descriptions on KB articles) in Q1 of this year- ideally late January or February. 

 

Q2 2022 😞

 

PranavK
Member

Option to set canonical too required. 

ADobson5
Member

Is there any update on this? Was it expected to be in Q2 this year? Would be an incredibly useful feature to get access to.

ÉHundt
Member

Hello,
can you tell us more about this @a_schumacher ?
We have end of 2022...

LUlrich1
Member

+1

ESteiner7
Member

I feel like Hubspot should warn you about these flaws before you spend all your time and money with purchasing and importing your entire knowledgebase. A company that creates hundreds of articles touting the importance of meta-descriptions H1 tags, and all sorts of good SEO practices, should have known better. 

Jnix284
Hall of Famer

really need ability to add noindex (it's not possible at the domain level and can't be added to category pages, only individual articles)

Siyuan
Participant

It's start of q2 of 2024 and nothing. The article was made since 2021. 😅 What to do, HubSpot? Can you at least create a way for us SEOs about this matter?